In general, orders takes around 2 weeks to arrive from the order date. We also offer expedited delivery service with some additional charges. For detailed shipping time, kindly refer to our shpiping policy .
How much is the shipping cost?
We offer free shipping for orders above USD $99 For orders under that amount we will add a shipping fee of 20 CAD ($15 USD). We also offer expedited delivery service for $30 in addition. Kindly refer to our shipping term for detail.
I've ordered the wrong product/size/color, how do I change my order?
Call or email us with your inquiry. If you need to change size/color/product, we can cancel the order if it hasn't left the warehouse. If the order has left the warehouse, place a new order and return the wrong order. You have to pay for the return freight.
What is your laundry instruction? How do I wash your product?
In simple terms, you can put the jacket/pant into washing machine, with gentle cycle and cold water. After washing, do not hang to dry and make sure to use a dryer to keep the surface performance.
My garment is damaged/torned, what do I do?
Contact oursupport team at email info@capelin-crew.com. We will respond within 24 hours.
